I complained about bad experiences with FAS on this blog lately (it actually got worse than that lately) so I thought I’d mention two good experiences.
I was doing a bit of research for a potential project at work and I needed some statistics on businesses in Ireland. I went to the CSO’s online information request and got a response a couple of hours later. They didn’t have the information I needed but suggested a contact in the Revenue Commissioners.
I mailed Revenue then and got a very helpful call back this morning (less the three working hours later) with the information I asked for as well as some additional information to help me better understand the information behind the figures.